So you got all excited that Etsy finally offers digital media sellers instant download and it’s free, right? Well you know the old saying “You get what you paid for”? Before you bash me for my opinion though , please hear me out. I’m not down on Etsy – I love my shop, and Etsy in general. It’s just their instant download service I don’t like. I did purchase a digital listing from an Etsy seller I knew was using Etsy’s system so I could see how their system works. I can’t and won’t try it from a seller’s perspective, because I don’t want to permanently give Etsy any of my files. I have however read and followed every bit of the discussions on the Etsy Digital Team.
Now if you’re new to selling digital media, only have a few small files, and don’t care anything about having control over your products and branding, then Etsy’s service might be right for you. If even one of those points don’t apply to you though – keep reading.
CraftHub is a paid service – $8.00 mthly for Basic service (50MB file size limit) and $15.00 mthly for Premium service (100MB file size limit, product stats, and customizable listings – more on that in a bit). Both plans include unlimited transactions and download reporting. CraftHub also offers a 14 day free trial. – Etsy’s service is free (for now).
CraftHub offers file size limits up to 100MB – Etsy recently upped their file size limit from 10MB to 20MB.
CraftHub offers an extensive account dashboard where you can easily manage every aspect of your files and related listings. Etsy? Nope.
With CraftHub, you upload all your files at one time (or whenever you want really), and attach them to your listings as needed; and you can attach as many files as you want or need to any listing. Easily upload an edited file, and it automatically attaches the edited file to the listing. – With Etsy, you upload your files every time you create or edit your listing, with a maximum of 5 files per listing. Edit your file, and you have to edit the listing and upload it again.
With CraftHub, you have the ability to remove or edit files from previous purchases. – With Etsy? Nope.
With CraftHub, YOU decide the download limits – how long the customer has to download the file(s), how many times the customer can download the file(s), even the ability to lock the download to the first IP address the file is downloaded to. You can also disable or refresh a link at any time. – With Etsy, THEY decided – your files are in the buyers purchases page indefinitely and the customer can download it as many times as they wish.
With CraftHub, you can easily see what IP address(s) the file(s) went to, exactly when they were downloaded to the second, where the IP address is located, and if necessary, instantly kill the link if you suspect abuse. – With Etsy all you get to see, is IF the file(s) were downloaded – not when or where. And from what I’ve read on their Digital Team, Etsy doesn’t intend to provide that information any time soon.
With CraftHub, you can easily customize and brand both the download email to your customers and the download landing page they visit. And when I say customize, I do mean customize! Both have FULL text editing with HTML allowed. If you’re not computer savvy – CraftHub provides extensive tutorials to help you craft the perfect email and landing page. – With Etsy? Well they did recently add another generic “Message to Buyers for digital items” text box on your shop info and appearance tab.
CraftHub recently added a new feature for sellers to create a custom promotional listing. Want to offer a “Buy ___, Get ___ Free” or “Buy Any ___ for $__ Your Choice” type of listing? CraftHub gives you the tools to do that. You select any and all files you want to include, and the customer gets to see all their choices and choose what they want. – Etsy? Nope, nada, never will.
CraftHub is also working to develop promotional listings that would combine physical and digital products (think “buy any __physical products get __ digital products free”); automatic reminder notices for customers whose links are about to expire; and Digital File Delivery and Management for other selling venues like ArtFire, and/or stand alone personal websites. – Etsy? Nope (probably more like “not just no but hell no”)
I hope you’ve stuck with me all the way through! I am not in any way related to CraftHub admin, nor do I get any monetary benefit for posting all this info – I just passionately believe in CraftHub’s benefits, and needed to share. If you’d like to learn more, check out CraftHub’s awesome website here.
Hope to see ya again soon,